Refund policy

No Returns Policy

All sales are final. Due to the perishable nature of our products, we do not accept returns once an order has been fulfilled and shipped.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. We stand behind every bottle we ship and will work to resolve any problem quickly.

To report an issue, contact us at hello@thisproductcontainsnuts.com within 7 days of receiving your order. Please include photos of the damaged or incorrect item so we can process your request as efficiently as possible.

Exceptions — Non-Returnable Items

As a food product, all TPCN sauces are considered perishable goods and are non-returnable by nature. This includes sale items and gift cards.

Refunds

We do not offer refunds on returned items as we do not accept returns. However, if your order arrives damaged, defective, or incorrect, we will review your case and issue a replacement or refund at our discretion. If approved, refunds will be processed to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to post the credit.

For any questions or concerns please contact us at hello@thisproductcontainsnuts.com.